[net.consumers] Your AT&T Opportunity Calling Benefits

raw@druxm.UUCP (10/05/84)

< Rule A:  Don't sweat the small stuff.  Rule B:  It's all small stuff. >

     I hope  this little  vignette  will save  someone a few bucks.  Having
received nothing  at all at home concerning  Opportunity Calling, I decided
to call the toll-free number  (1-800-992-0992)  listed in an AT&T newspaper
ad.  When  I told the operator  that I hadn't gotten the catalog describing
the program, she replied, "Fine.  I can *register* you immediately, and the
phone calls you make this month [October] will count toward your benefits."
I protested  that the original explanations of the  program implied  that I
was automatically registered, and didn't the program  begin back in  April?
She told me no and yes.   *To get credit for the last six months*, you must
mail your  detailed  AT&T Communications  bills,  plus an  explanatory note
saying that you want retroactive credit, to this address:

	AT&T Opportunity Calling
	P.O. Box 367
	Whippany, NJ  07981

     They  calculate benefits for an  entire quarter  before  amassing  the
credits, and there is a several month delay following a quarter  before the
credits are distributed.   For  October-December  (and retroactive credit),
the distribution is in  March  (although the operator  said they  are still
working on April-June).

     One other note:  the operator also told me that the retroactive credit
program will be discontinued soon, so get those cards  and  letters  in the
mail.

     If you have any questions, call the 800 number, not me.  The above  is
a core dump of everything I remember about the phone call.

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Rick Windhausen	...ihnp4!druxm!raw
*Anything I type has to be my own opinion.  No one else would claim it.*