[net.consumers] Phone service question

ix21@sdcc6.UUCP (Strokebusters) (09/17/84)

I recently bought with a switch to change from pulse dialing to
touch tone dialing.  My intention was to save money from touch tone
service by using pulse mode when making local calls and flipping the
switch when using my alternate long distance carrier service.  Now
I received a letter from my phone company saying that I have to pay
for touch tone service; even though I use the slower rotary dialing
mode when placing a local call or when calling the local number to
reach my long distance service.  Does anyone know how the local
phone companies can justify charging for touchtone service for a non
touchtone phone?

-- 
----
David Whiteman,
Strokebusters @ Veteran's Administration Medical Center, La Jolla
Dept. of Neurology, School of Medicine,
University of California, San Diego

peckham@cornell.UUCP (Stephen Peckham) (09/19/84)

New York Telephone, anyway, told me that people are charged for
touch-tone service if the registration number on your phone
indicates that it is capable of touch tone dialing.  To avoid the
charge, simply give the phone co. the registration number of a dial
phone.
	Steve Peckham

jrb@wdl1.UUCP (jrb ) (09/22/84)

David:

My host body works for Pacific Bell, in the marketing department.  I can
inform you that Pacific Bell is now charging everyone for touch-tone whether
they want it or not.  This is because all trunks have converted to 2 out of
8 tone reception pulsing.  However, the charge is significantly less than
before -- maybe free -- and some people will even be receiving discounts to
pay them back for recent touch-tone charges.

					Evelyn
					(A Modified Dog)

howard@cyb-eng.UUCP (Howard Johnson) (10/20/84)

(Hi, bug.)

I tried once to offer my local phone company the FCC reg. # on my
phones/modem, but they wouldn't even bother to take down the information.
(I've since given up offering the information.)  As for touch-tone service,
they just asked me whether I wanted it or not.

Any comments on how many/what types of local phone companies want this info?

woods@hao.UUCP (Greg "Bucket" Woods) (10/22/84)

> I tried once to offer my local phone company the FCC reg. # on my
> phones/modem, but they wouldn't even bother to take down the information.

   Since there was a notice with my modem saying that I was required to
report that information to the local phone company, I dutifully called
Mountain Bell. They took down the information. I asked the guy why
they wanted it, and he said that if they are repairing, testing or
checking lines, it helps to know there might be a modem in use on
a given line.
  Now that the local phone companies are independent, rumor has it that
there may soon be an extra charge for those using modems. I think
this was discussed somewhere on the net some time ago.

--Greg
-- 
{ucbvax!hplabs | allegra!nbires | decvax!stcvax | harpo!seismo | ihnp4!stcvax}
       		        !hao!woods
   
     "...the bus came by, and I got on, that's when it all began..."

lutton@inmet.UUCP (10/27/84)

<>
   Re registering modems with the phone company:
   Every time I get a new toy for my phone line I call my local
phone company (NYNEX, formerly New England Telephone) and give
the woman the information.  She is always delighted to hear it.
She immediately enters it into my record and thanks me profusely.
I think she is giving us positive reinforcement so we will always
give them the information.  (But those who never do it don't
get the positive reinforcement.)
   In fact, sometimes I connect something up just to hear her
thank me :-)