2141smh@aluxe.UUCP (henning) (12/26/84)
**** **** From the keys of Steve Henning, AT&T Bell Labs, Reading, PA aluxe!2141smh > Will Martin's comments about 47th Street Photo are right on the money. > I've been dealing with them for about 15 years, and I've never had any > problems -- but you do have to make sure you know *exactly* what you want > and what you're getting. I ordered a variety of photo-flash equipment from 47th St. after they told me that everything was in stock. They sent part of the order. I called them and was told not to ask questions on the toll-free line. I asked why they told me a toll-free lie and demanded a toll reply. They did then say that some of the articles were not in stock and were not in stock the day I placed my order. I said OK and asked them to cancel the balance of my order. Then I had to ask Master Charge to get a refund for the not-shipped and also not-in-stock merchandise. About 2 weeks later, here comes a package from 47th St. It is the canceled order. I called them and said that I received unsolicited merchandise. I also told them that I didn't want to be black-listed by them so would return the merchandise at their expense. After a round of negotiation they told me to keep a $10 item to pay for my inconvenience. Moral of the story: don't expect too much and don't expect the many departments at 47th St. to be able to communicate. If you have see 47th St. it looks like the before part of the IBM PC hat factory adds.