sunil@ut-ngp.UUCP (Sunil Trivedi) (05/24/85)
In <2069@sdcc6.UUCP> David Whiteman states: >Well after 6 months of waiting I finally received the coupons for >the opportunity credits I earned, one for a GE Coffeemaker and >another for a Remington electric razor. When I went to the store with >the coupon for the coffee maker I could not find the coffee maker >the coupon was good for after much checking I discovered that GE no >longer makes the model that the coupon is good for. The razor on >the other hand costs $20 less at a discount store in San Diego (The >Price Club); they however will not honor the $7 coupon from ATT. I >therefore have to lose $20 to get the priviledge of using the $7 >coupon. I tried calling the 800 number provided by ATT but the >lady said once the coupons are issued you, the transaction is final. >Therefore the bonuses issued by ATT are really worth nothing at all. >With service like this it is not amazing that so many people are >switching away from ATT. The reason you had problems with the GE Coffeemaker is that GE several months ago sold its small appliance/houseware division to Black and Decker. I would try calling B&D about this. I would not try to blame AT&T since they had no voice in GE selling that division. Also don't make blanket statements like "the bonuses...are really worth nothing" since only one vendor refused it to you. The vendor has nothing to lose since he is reim- bursed; all he has to gain is the sale of his product! Maybe the vendor (The Price Club) has a particular reason (like his inventory is "hot"). No vendor is forced to accept non-cash payments. If the local NBC affliate decides to broadcast a "golf special" instead of the network's Miami Vice, do I get angry at NBC or its affliate, over which NBC has no control? As to the "poor service" being the cause of people switching away from AT&T, I think you have not supported that contention. I "left" AT&T because of the Goon tactics of Southwestern Bell Telephone in Texas, not because of AT&T Long Lines! Now after the breakup, Southwestern Bell has become the "champion" for the public as it says that AT&T was and still is the Big Bad Wolf in its propoganda. Before you continue to condemn AT&T, observe the aftermath of Equal Access. Sunil Trivedi sunil@ut-ngp.ARPA ..!ut-sally!ut-ngp!sunil