[net.consumers] Moving companies

desjardins@h-sc1.UUCP (marie desjardins) (07/24/85)

I'm going to be moving out to California from Cambridge shortly.
I'd appreciate any information people have about moving companies,
particularly which they have found to be good/bad, cheap/expensive,
etc.  Are there hidden charges I should watch out for?  How much
time do I need to give them (I'm leaving in only 3-4 weeks, is
that enough time or will I need to have somebody else supervise
the movers, which is another possibility)?  Any and all advice,
tips, and/or anecdotal experiences would be appreciated!

If I get any requests to do so, I'll summarize...

thanks
marie desjardins park
desjardins@h-sc1 ([...!harvard!h-sc4!h-sc1!desjardins])

ron@brl-tgr.ARPA (Ron Natalie <ron>) (07/25/85)

> I'm going to be moving out to California from Cambridge shortly.
> I'd appreciate any information people have about moving companies,
> particularly which they have found to be good/bad, cheap/expensive,
> etc.  Are there hidden charges I should watch out for?  How much
> time do I need to give them (I'm leaving in only 3-4 weeks, is
> that enough time or will I need to have somebody else supervise
> the movers, which is another possibility)?  Any and all advice,
> tips, and/or anecdotal experiences would be appreciated!

For interstate moves the price will be the same.  The price is regulated.
The big difference is the quality of the movers.  Personally, I'd recommend
Wheaton Van Lines.  They rate high in industry surveys and certainly were
a lot better the one time I used them than Allied, which I used the other
time.

If you move during the summer months, there is something like 30% they
tack on since that is the busy season.  A month is plenty of time for
most companies.  They can usually fit you in especially if you have a
full van load or only a small amount that can be combined with another
shipment.

-Ron

fjpls@mtuxn.UUCP (P.STEVENS) (07/26/85)

Twice in the last ten years I have been moved by Mayflower Companies.
I had good experiences with both moves with no real complaints.
The only problem I had with the last move was that we had to have
a certified check ready when the driver got to the house to unload.
On our last move Mayflower even moved my wife's collection of porcelin (sic)
figurines with special care and no damage! After being a NAVY brat and
moving frequently when I was a kid, these people seem to be heads above
all those who moved my parents - much breakage & heartbreak.

I would reccommend that you call several movers now and get them to give
you firm quotes. Federal law requires that once movers give you a firm
estimate they cannot raise the fee. This probably saved us money as the
driver on the last move was really upset that Mayflower packed those
figurines with so much paper, causing the load to be bigger than
necessary and costing him money!

Good luck on you move.

Paul Stevens	mtuxn!fjpls

jje@pedsgd.UUCP (Jeremy Epstein) (07/30/85)

> 
> For interstate moves the price will be the same.  The price is regulated.
> 
> -Ron

Not true!  I'm in the process of moving, and had five different companies
in to make estimates.  While the basic price is the same (because of
regulation), the companies are allowed to give discounts or add surcharges
as they see fit (with or without a reason).  In our case, these discounts
made a sizeable difference (North American Van Lines offerred us a 30%
discount on the freight portion, which is by far the most expensive part).

BTW, be sure that you take more than the standard insurance amount, as
that's grossly inadequate!

Cheers,
Jeremy Epstein
Perkin-Elmer
{decvax,ucbvax}!vax135!petsd!pedsgd!jje

warack@aero.ARPA (Chris Warack ) (08/01/85)

[ouch]
I'm not recommending any specific companies; I don't remember names...
However, I have some good caveats and advice about moving from making many
moves.

The most important thing is to insure you don't do anything to lessen the
company's liability.  The manifest is the most important paper associated
with the move.  Make sure you don't lose it.  That paper should describe
exactly what the movers have packed and have in their possession.  Make sure
that everything on it is true [they use lots of abbreviations that are
usually listed on the back.]  If something is not clear, have them clarify
it on the manifest.  It's not a bad idea to watch over there shoulder, but 
don't get them upset either [if they are in a bad mood, good luck!]

Take pictures of especially important pieces -- nice furniture, etc.  This
makes it easier to settle a claim if they are damaged or lost in the move.
Even the best moving company can damage something by accident, but they'll
pay you for it, if you handle it right.  Along those lines, try to identify
any damaged or missing items WHEN the movers unpack it.  These items will be
included in the report that they take back with them -- which helps settling
claims.

Have the carrier pack and unpack EVERYTHING.  Many times, the carrier does
not assume responsibility for damage to items PBO [packed by owner].  If
things are boxed, take them out before hand.  Upon arrival, let the carrier
unpack the boxes and look for damages for the reason mentioned earlier.
Besides, they'll do it, why do the work yourself.

Finally, be hospitable...  As I mentioned, you don't want them in a bad
mood.  Movers are especially prone to get thirsty and iced tea or soda makes
them happy.  If nothing else, they may just want a glass of water [paper
cup, if the glasses are packed].  If you have questions, you probably want
to talk to someone at the main office -- the movers might not know policy.
Ask questions before the movers are at your door.

Good luck,

-- 
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