[net.consumers] Store warranty

minow@decvax.UUCP (Martin Minow) (01/23/86)

(To net.video readers, there's a discussion going on in net.consumers
on warranty horror stories.)  Here's a non-horror story.

Last summer, I bought a Sony VCR at Deluxe Radio, Nashua, NH.
A few weeks after the "90 days full parts and labor" warranty expired,
some of the front panel switches stopped working.

When I called Deluxe, they said to bring it in at the end of the week,
and they'd swap.  I did (didn't even have to find the invoice),
and they replaced it with a brand new unit.

By the way, their price was only about 10% over the New York
mail-order stores.

Sometimes, shopping around is a good idea.

Martin Minow
decvax!minow