[net.consumers] Sears vs. JCPenny

z@rocksvax.UUCP (Jim Ziobro) (02/13/86)

Hopefully the Sears debate may be ended by simply comparing your local Sears
to your local JCPenny.  On a point for point basis our local JCPenny beats
our local Sears.  My theory has it that Sears retail was hamstrung when their
top-management was diluted to cover the wider range of activities.
-- 
//Z\\
James M. Ziobro
Ziobro.Henr@Xerox.COM
{rochester,amd,sunybcs,ihnp4}!rocksvax!z

mom@sfmag.UUCP (M.Modig) (02/14/86)

> Hopefully the Sears debate may be ended by simply comparing your local Sears
> to your local JCPenny.  On a point for point basis our local JCPenny beats
> our local Sears.  My theory has it that Sears retail was hamstrung when their
> top-management was diluted to cover the wider range of activities.
> -- 
> //Z\\
> James M. Ziobro
> Ziobro.Henr@Xerox.COM
> {rochester,amd,sunybcs,ihnp4}!rocksvax!z

In my opinion, Arrears really lost it when they started moving
people around instead of leaving them in one department.  It used
to be, for example, that when you went to the hardware section you
had a halfway decent chance of getting a salesperson who knew
something about tools; now you're on your own-- all they do is ring
it up.

Mark Modig
ihnp4!sfmag!mom