[net.consumers] Radio Shack

msc@qubix.UUCP (Mark Callow) (03/07/84)

>	Next time you buy something from a Radio Shack store, give them the
>	address of another Radio Shack store instead of yours...
		Louis A. Mamakos

That's *hilarious*.  I'll have to go and buy something from them just so I
can do that.
-- 
From the Tardis of Mark Callow
msc@qubix.UUCP,  decwrl!qubix!msc@Berkeley.ARPA
...{decvax,ucbvax,ihnp4}!decwrl!qubix!msc, ...{ittvax,amd70}!qubix!msc

prophet@umcp-cs.UUCP (03/07/84)

I also used to work for Radio Shack.  I worked there for about 6 months, then
I quit.  I always shuddered when asking a customer for his name and  address.
I was told to always get as many names and addresses  as  possible.  When   a
customer refused his name and address, I was told to "coax" him  by  offering
a free "battery-a-month" card.  If the customer was really nasty about it,  I
was then instructed to inform the customer  that  no  warrentees  or  returns
would be honored without a name and address.

It is indeed true that the manager of each store is pressured to get as  many
names and addresses as possible.  I gradually  got  tired  of  the  way Radio
Shack treats its employees.  They essentially train us to do  "high-pressure"
sales.  I had a moral conflict trying to convince a customer that  a  certain
Radio Shack product was "State of the Art" when I knew in fact  that  is  was
not.  Have you ever wondered why Radio Shack never seems to be the first with
a new inovative product?  The reason is that the Radio Shack  way  of   doing
business is to let the other companies do the innovating, then follow up with
a cheap (often inferior) alternative to another company's product.   I  think
they do this because it is cheaper for them to do it this  way.  I   disagree
strongly with this philosophy, which is why I quit.

I do not mean to put Radio Shack down, some of their  products  can  be  good
bargains if you catch them on sale.  I just had a hard time working  for  the
company because I feel the same way as many of the netters here on net.consu-
mers do.  To any of my former customers out there: I am sorry I had to  pres-
sure you so much for your name and address, but I had to keep my job so  that
I could afford school.

                             Dennis

-- 
Call-Me:   Dennis Gibbs, Univ. of Md. Comp. Sci. Center.
UUCP:	   {seismo,allegra,brl-bmd}!umcp-cs!prophet
CSNet:	   prophet@umcp-cs
ARPA:	   prophet.umcp-cs@CSNet-Relay

mark@cbosgd.UUCP (Mark Horton) (03/08/84)

	Have you ever wondered why Radio Shack never seems to be the
	first with a new inovative product?  The reason is that the
	Radio Shack  way  of   doing business is to let the other
	companies do the innovating, then follow up with a cheap (often
	inferior) alternative to another company's product.

I would never buy a computer or a stereo at Radio Shack, because they
are always overpriced.  ("Never discounted" is probably more accurate;
I never buy at certain department stores that don't discount either.)

However, it probably isn't fair to claim that all TRS products are
obsolete before they are out.  The TRS-100 was the first handheld
portable computer out, and for its time was technically excellent.
(It still is, modulo the tiny screen size.)

On the other hand, I stuck my head in a local Radio Shack store the other
day to pick up a box of DSDD 5.25" floppies.  They wanted 80 bucks for
a box of 10!  The computer store 3 doors down had them for 45, and I could
have gotten them for 39 across town or even less by mail order.

doug@terak.UUCP (Doug Pardee) (01/31/86)

> carries the same high quality standards as everything else Radio Shaft
> puts out. :-)

I really can't let this slide.  Radio Shack does not just peddle junk.
Some of the stuff they sell is the best you can get.  Most is neither
really bad nor really great.  And yes, some is junk.

If I wanted to make a snide comment about R/S, it would be about their
prices.  They set prices as if everything in the store was premium
quality, which not everything is.
-- 
Doug Pardee -- CalComp -- {hardy,savax,seismo,decvax,ihnp4}!terak!doug

mazlack@ernie.berkeley.edu.BERKELEY.EDU (Lawrence J. &) (02/03/86)

>If I wanted to make a snide comment about R/S, it would be about their
>prices.  They set prices as if everything in the store was premium
>quality, which not everything is.

Yah, this is my major problem with R/S. Things like speaker wires and cables
with RCA connectors are 2-3 times more expensive than elsewhere.  You
would think that they would price items like this at near market - so you
would go into R/S whenever you needed electronics.
 ....Larry Mazlack

glenn@sdcrdcf.UUCP (Glenn C. Scott) (02/03/86)

> ... Radio Shack does not just peddle junk.  Some of the stuff they sell is
> the best you can get.  ...

  I've been in Radio Shack a few times and I was never impressed by any of
their merchanise as being "the best you can get."  Do you have anything
specific in mind ?

  I'm not flaming - I really want to know.

--------------------------------------------------------------------------------
Glenn C. Scott  (glenn@sdcrdcf.UUCP, Scott@DOCKMASTER.ARPA)
System Development Corporation, 2525 Colorado Ave, Santa Monica, CA. 90406
213-820-4111 X5653

tj@alliant.UUCP (Tom Jaskiewicz) (02/08/86)

>> ... Radio Shack does not just peddle junk.  Some of the stuff they sell is
>> the best you can get.  ...

My brother-in-law once worked for a Radio Shack.  His opinions were:

	1.  You can get some good quality stuff from them.

	2.  You can also get some real junk from them.

	3.  Given any item, you can't determine its quality.

When he worked there and knew who the suppliers were, he would buy the
good stuff.  Since he stopped working for them, he won't go near the
place.

-- 
####################################################################
# uucp:  decvax!linus!alliant!tj ## Bernese are mountains of love. #
####################################################################

larry@kitty.UUCP (Larry Lippman) (02/09/86)

> >If I wanted to make a snide comment about R/S, it would be about their
> >prices.  They set prices as if everything in the store was premium
> >quality, which not everything is.
> 
> Yah, this is my major problem with R/S. Things like speaker wires and cables
> with RCA connectors are 2-3 times more expensive than elsewhere.  You
> would think that they would price items like this at near market - so you
> would go into R/S whenever you needed electronics.

	I find that two particular categories of items are EXCEPTIONALLY
overpriced at Radio Shack: batteries and telephone accessories like jacks,
cords, etc.  Apparently Radio Shack feels they have a captive market when a
customer buys some OTHER Radio Shack item (like a telephone, calculator, etc.)
requiring an additional accessory purchase.  List price for a package of
Mallory or Eveready alkaline batteries is LESS money that what Radio Shack
charges for an equivalent battery; given the choice, I would always take
Mallory or Eveready to some battery of unknown quality and origin which carries
the Radio Shack name.  In general, Radio Shack telephone jacks, cords, etc. are
twice the price of equivalent items sold at K-Mart, drug stores, etc., and do
not appear to be of great quality.

==>  Larry Lippman @ Recognition Research Corp., Clarence, New York        <==
==>  UUCP    {decvax|dual|rocksanne|rocksvax|watmath}!sunybcs!kitty!larry  <==
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EN1@PSUVMA.BITNET (02/15/86)

        I am a former R/S employee.  I totally agree with the price complaints
     I have seen.  However, the quality of R/S merchandise is not always that
     bad.  A
Lines: 9

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|  => Ed Nadrotowicz                      en1@psuvma        |
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|                         Penn State                        |
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brett@ucla-cs.UUCP (02/18/86)

> The Radio Shack wireless burglar alarm systems are made by Universal
> Security, in Owen Mills, Maryland.  It is an excelllent system seen
> advertised in many other reputable catalogs.  Universal has been very
> responsive to several questions I had.

One of the Radio Shack terminals is made by WYSE technology
in San Jose; they just remove the WYSE logo and put a Radio
Shack one on.  The WYSE terminal is quite good for the price.
It tilts, has quite a few function keys, the keyboard has
a good feel, the screen has extra large characters w/ 132 
column 80 column by flipping a software toggle. 

-- 
Brett Fleisch
University of California Los Angeles
LOCUS Research Group
3804-f Boelter Hall
Los Angeles, CA 90024
Phone: (213) 825-2756, (213) 474-5317 

brett@LOCUS.UCLA.EDU
{...sdcrdcf, ihnp4, trwspp, ucbvax}!ucla-cs!brett
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