chrise@ihlpl.UUCP (Chris Edmonds) (03/03/86)
Thanks bde... > Take the sander to Sears .... and take it directly to the > Craftsman tools section of the store. Do not go the the service > center. .... You *should* have no problem replacing > the sander with a new one. If so, make loud noises until someone does > give you a new one. Thanks wlh... any more out there? > I too have a sears orbital,straight action sander that's giving > me problems. Mine's the 1/2 sheet, 1/2 hp version. I think they > do not sell it any more (bought mine about 1 1/2 years ago for > 1/2 price, $59.99). Is this the one you have? Its the model 1169...its still being sold as of Saturday 3/1/86 for $59.99...I'll bet you have the same problem as I do...Sears said NO ONE else had complained of problems......I am currently pursuing this peacefully with them...they have until Friday to find out something and then I'll start my bellowing/Credit Card tearing up act...I have implicitly offered them three alternatives (their choice).. 1. Get me parts (which I'll pay for) 2. Give me back my money 3. Replace it free My position is that things which fail at warranty + 15% = planned obsolescence and this is a design defect! Sears could use more people complaining about products which are trash...we would all be better off. Chris Edmonds @ AT&T Something-or-Other, Naperville, IL ...!ihnp4!ihlpl!chrise