[net.consumers] Telephone Answering Machines - Summary

rosen@exit26.DEC (Barry Rosen) (03/07/86)

I am sorry that this summary of responses is belated.  My thanks to 
all those who responded both through posting and by sending individual 
mail messages.

The following are the answering machines that were mentioned in 
people's responses (generally with some comments about the quality of 
the machine):

                   BRAND NAME               TIMES MENTIONED
                   ==========               ===============

                   Panasonic                      14
                   Phonemate                       4
                   Code-a-Phone                    2
                   Record-a-Call                   2
                   Record-o-Fone                   1
                   Cobra                           1
                   Magnavox                        1


All of the Panasonic owners reported satisfication with their units.  
Some would have preferred to have some other features which were 
available in other Panasonic units.  These other units either had cost 
more money or were not available at the time they were shopping.  Most 
of those who had an opinion on the quality of the unit felt that it 
was built better than the other answering machines at which they had 
looked.  One person who owned a Panasonic model felt that the use of a 
continuous loop cassette was a problem when they wanted to record an 
outgoing message greater than that of the cassette's capacity.  [I 
found while doing my shopping for a machine that Panasonic makes units 
with both continuous loop cassettes and standard cassettes (the type 
which must be rewound).  They also make microcassette units.]  No-one 
reported any problems.

The next group of answering machines (Phonemate through Record-o-Fone) 
all seemed to fare about the same.  Owners seemed satisfied.  One 
owner of a Phonemate which was destroyed by a line voltage spike 
during a lightning storm replaced it with a Code-a-Phone (he believes 
model 2530) which has most of the top of the line features and uses 
micro cassettes.  This results in an answering machine of much reduced 
size.  An owner of a Record-o-Fone ($59.00 closeout) sounded 
satisfied.  Her girlfriend purchased a Panasonic model (she believes 
for about $120).  It seemed "...to be much better built--the controls 
have a better feel, and the action in the tape mechanism is smoother.. 
still, mine's still working."

The owner of the Cobra unit was very displeased with it.  "It often 
answers and takes a message, but nothing is recorded on the tape."  
The recommendation was to avoid this machine at all costs.  The 
Record-a-Call (model 675) that this person has at work operates fine.

The Magnavox was a combination clock radio, phone, and telephone 
answering machine.  This owner would not recommend this unit either.  
The ring is too low, the controls are shared between the radio, the 
clock and the answering machine depending upon what mode is set, the 
radio can not be turned-off unless the entire machine is turned-off, 
etc.  [Good engineering--a true binary device!]

The features which were considered most desireable (and a necessity by 
some) were:

o   Beeperless Remote Control:  In conjuction with this, quite a few 
    people stated that it was very desireable to purchase a model with 
    a security code that was greater than one digit and particularly a 
    code that the owner could change.  The norm seemed to be toward 2 
    digit codes.  In some models, one digit was set at the factory and 
    the other digit could be set by the owner.

o   Remote Message Retrieval

o   Remote Message Erase

o   Tollsaver

o   Voice Activated recording

o   Announce only

o   Microcassette version to give a smaller footprint and to allow the 
    purchase of standard leaderless microcassettes.

o   Remote change of outgoing message:  This feature was mentioned by 
    about 8 responders as something they either had and liked or they 
    wished their unit did have this feature.

o   Recording of the date/time on each message:  This feature was only 
    mentioned twice.  One respondent had this feature and another 
    would have purchased it had it been available at the time she was 
    shopping for her machine.

The information provided seemed to indicate that the prices were down 
from where they were just a short time ago.  Many of the machines are 
available at some level of discount and within each company, a number 
of models are available differing both in features and whether based 
on full size or micro size cassettes.

One item which was pointed out to me by a few people:  When purchasing 
replacement cassettes, be sure that you purchase LEADERLESS ones.  ie. 
cassettes without the plastic beginning.  If you don't, you will 
probably not record the beginning of the first incoming message.  One 
can purchase dictating cassettes to overcome this problem.  If you own 
a microcassette machine, this will not be a problem since these 
cassettes do not have a leader.

I hope this information will help any of you who are considering 
purchasing an answering machine over the next few months.  You helped 
me.

Barry

Posted:	Thu 6-Mar-1986 16:22 EST
To:	RHEA::DECWRL::"net.consumers"