laser-lovers@uw-beaver (02/07/85)
From: horton@harvard.ARPA (Nike Horton)
Speaking of Imagen helpfulness, we had a problem with cartridge
delivery a while back (45 day delay in receipt). Since reporting
the problem the cartridges arrived Federal Expressed, and several
people have called me since to ask if there are still problems and
to describe what steps they have taken to ensure that similar things
don't happen in the future. I was very impressed by their courtesy
and their sincerity; it is a refreshing change.
Nicholas Horton Aiken Computation Lab
UUCP: {genrad,cbosgd}!wjh12!horton
{seismo,harpo,ihnp4}!harvard!horton
ARPA: horton@harvard CSNET: horton%harvard@csnet-relaylaser-lovers@uw-beaver (02/07/85)
From: Alan Parker <parker@nrl-css> I received 20 toner carts when I ordered 10. I cheerfully paid for the extra 10, to save myself some trouble later getting them. Our HP salesman tells me that they stock them in this area (DC) so I'm going to give them a try soon. -Alan