[net.cog-eng] User-Friendly

bobr@tekgds.UUCP (Robert Reed) (09/03/83)

How about "nonantagonistic user interfaces" instead of "user-friendly".  This 
seems a much more apt description of what everyone wants, although much harder
to build.  It means providing additional support when a user WANTS it, and then
getting OUT OF THE WAY.

Robert Reed, Tektronix LDS, tektronix!tekgds!bobr

brian@sdcsvax.UUCP (Brian Kantor) (09/05/83)

I second the suggestion of "non-antagonistic" instead of
"user-friendly".  Perhaps if we do, software designers will be reminded
that moderation is a virtue in helpfullness as well.  

I've recently experienced a set of programs that were
being developed for a micro business system that could best be
characterised as "user-affectionate" and sometimes verged on
"user-intimate".  And there was no way to reduce the level of
"helpfulness".  Argghhh!

Perhaps its because I'm from the old school (yes, punch cards, plugboards, 
and paper tape), but I find it DISTRACTING when an error message tells me
something like "My dear Brian, you should not have typed a space at the
end of the part number" or some such twaddle.


-- 
   Brian Kantor, UCSD.  {philabs,ucbvax} !sdcsvax!brian
		        		  sdcsvax!brian@nosc