greenberg@calgary.UUCP (Saul Greenberg) (05/02/86)
> Does anyone know of any research about the difference in retention > of text from paper and CRTs? You can find a related set of references to some research in human factors of reading text on paper vs crt in Shneiderman, Ben. 1984 Human factors issues of manuals, online help, and tutorials, Research report CAR-TR-91, CS-TR-1446, Dept of Computer Science, U. of Maryland" Although this paper discusses design issues for manuals, it also offers a wonderful survey on such diverse areas as speed of reading hard copy versus a screen and the effectiveness of on line help. It also describes the syntactic/semantic model as a basis for deciding when it is appropriate to teach the user something. Recommends designing the manual before implementation. Please send me a summary of your replies. Thanks! Saul Greenberg / Laboratory of Man machine studies Dept of Computer Science U. of Calgary Calgary, Alberta Canada T2N 1N4
ria@ptsfd.UUCP (Rich Anderson) (05/07/86)
In article <18@excalibur.UUCP> 210506860@excalibur.UUCP (Wyle) writes: > >Does anyone know of any research about the difference in retention >of text from paper and CRTs? We have collected data, and are looking >for related work. We are interested in retention of a 100 word text, >and the difference in retention of the text between CRT and paper media. > >Any reference or phone number would be greatly appreciated! > Contact the Center for the Study of Reading at the University of Illinois (55 Gerty Drive, Champaign). Comparisons of this nature have been made as a subset of other work. For example, research on studying attempted to duplicate studying paper texts on PLATO screens (they created some exceptional software for this); to make conclusions generalizable to studying from paper texts, comparisons between the use of paper and the use of PLATO were essential. Names of key people involved in this type of work include Thomas Anderson and George McConkie. (Sorry that I no longer recall the zip code or phone number; McConkie has a UNIX system there, so you may be able to reach them via the net.)