cathy@opus.UUCP (Cathy Curley) (09/12/85)
*NBI is currently looking into the possibility of remote software and hardware service. We currently use remote diagnostics for hardware problems but would like to expand the capabilities of providing remote service into software problem solving. Does anyone know of any companies that are currently using this method of support for their software? I'd like to see in advance what the problems are and what the long range benefits are. If anyone has any experience in this area, I'd really like to hear from you. Thanks, Cathy Curley NBI, Inc. Boulder, Co. 303-444-5710