[net.legal] Info re: Microosft OEM MASM Upgrades

kim@mips.UUCP (Kim DeVaughn) (01/09/86)

> Users of a Microsoft OEM'ed Macro Assembler/MASM (with (C) Microsoft on it)
> can now to update to the latest version of the Microsoft Macro
> Assembler v 4.00.  For details, contact Microsoft at (800) 426-9400.
> In Washington State and Alaska call (206)828-8088. In Canada call (800)
> 387-6616.

This is a short, public thank you to Sandra Jacobson and anyone else at
Microsoft who is responsible for the above "enhancement" to their upgrade
policy.  It is gratifying to see a vendor respond positively to customer
concerns with a win-win solution to a problem.  Hopefully, attitudes such
as this will continue to grow ... not only at Microsoft, but at other vendors
as well.  It's much more productive for *everyone* to have friendly vendor-
customer relationships rather than adversarial ones.

Again, THANK YOU!

/kim
-- 

UUCP:  {decvax,ucbvax,ihnp4}!decwrl!mips!kim
DDD:   415-960-1200
USPS:  MIPS Computer Systems Inc,  1330 Charleston Rd,  Mt View, CA 94043

edvax@ncoast.UUCP (Edward Reznichenko) (02/08/86)

In article <282@mips.UUCP> kim@mips.UUCP (Kim DeVaughn) writes:
>> Users of a Microsoft OEM'ed Macro Assembler/MASM (with (C) Microsoft on it)
>> can now to update to the latest version of the Microsoft Macro
>> Assembler v 4.00.  For details, contact Microsoft at (800) 426-9400.
>> In Washington State and Alaska call (206)828-8088. In Canada call (800)
>> 387-6616.
>
>This is a short, public thank you to Sandra Jacobson and anyone else at
>Microsoft who is responsible for the above "enhancement" to their upgrade
>policy.  It is gratifying to see a vendor respond positively to customer
>concerns with a win-win solution to a problem.  Hopefully, attitudes such
>as this will continue to grow ... not only at Microsoft, but at other vendors
>as well.  It's much more productive for *everyone* to have friendly vendor-
>customer relationships rather than adversarial ones.
>
>Again, THANK YOU!
>
>/kim
>-- 
>
>UUCP:  {decvax,ucbvax,ihnp4}!decwrl!mips!kim
>DDD:   415-960-1200
>USPS:  MIPS Computer Systems Inc,  1330 Charleston Rd,  Mt View, CA 94043

Due to Microsoft's new policy, I sent my $75.00 upgrade fee to get MASM 4.0.
The assembler promptly arrived 3 weeks later.  Microsoft representatives at their 800 number have been quite friendly and helpfull in providing information concerning this upgrade.  

I own a Tandy 2000 and MASM 1.0 licensed to Tandy.  Originally, Microsoft would only upgrade their own MASMs and some other OEMs (IBM, TI, and Zenith).
Due to a hot debate over the net, Microsoft changed their upgrade policy:  now, all owners of OEMed MASMs would be able to upgrade to version 4.0.  I think thatMicrosoft's reputation will benefit from this new policy.

The upgrade package includes the MASM diskette and one manual.  The manual consists of two sections:  Microsoft Macro Assembler Users's Guide and Microsoft
Macro Assembler Reference Manual.  They are well organized, quite complete, and include numerous examples.  As advertised, MASM 4.0 assembles code much faster than its previous versions.  Overall, I rate MASM 4.0 package between good and excellent.
                            

ps: kim@mips -> I guess you can now upgrade your Fujitsu MASM?  Send your success with the upgrade via net mail to me.  My address is edvax@ncoast  {usenet network}.

#include disclaimer -> The views and opinions expressed above are my own.  I am not in any way affiliated with either Microsoft, Tandy, IBM, TI, or Zenith.
---------------
Microsoft, MASM (TM) Microsoft Corporation.
IBM (TM) International Business Machines.
TI  (TM) Texas Instruments.
Zenith (TM) Zenith Labs.