[tor.general] BITFTP grief!

merce@iguana.uucp (Jim Mercer) (05/15/91)

[ please note that i am under the buzz of a couple beers (a lot for me) and i
  really probably shouldn't be posting right now, but what the heck. ]

[ see end of article for pleas for help ]

[ speaking as jim@lsuc.on.ca, for reasons illustrated below ]

[ lsuc.on.ca is a "central" mail hub in toronto, all connections are via
  dial-up, no TCP, no SLIP, just uucp ]

it seems that every 6 weeks or so, some bonehead on one of our ~75 mail
connections, decides to BITFTP something huge.

first it was a 60 Meg VMS utility (attributed to ignorance).

next it was a 12 Meg VMS uucp suite (same bonehead, attributed to lack of
  respect of the 'net)
[ BTW: the bonehead in this case, when contacted via voice, told me
  "if you can handle the volume, get out of the gateway business",
  to which i (wished) i said "fuck you and the mutant OS you live in" ]

last night it was another bonehead ordering gcc source and gas source (16 Meg)
  (attributed to ignorance).
[ the mail processing on this bopped the load average up to 17.00+,
  as well as "discovering" some bad blocks on the drive which the system
  want's to use for inode tables.  do i need this? ]

i've about had my fill of this.

effective now, we will be developing scanners to trash BITFTP and listserve
type requests flowing via lsuc.

that is requests and responses.  (any hints on keywords would be appreciated)

lsuc's mail/uucp system over flowed last night, resulting in unknown quantities
of news and mail being dropped on the floor.  

coincidentally, our news partition ran out of inodes at the same time and
the entire disk seems trashed.

i spent an hour and a half (11:30pm - 1:00am) last night, doing damage control
from at home (in kitchener).  i still managed to get up and catch my bus into
toronto.

today (Tuesday), i spent no less than 3 hours trying to put the disk back
together so we could get news and mail back up.

i had to leave before the job was done (pre-natal class at 7:00pm in kitchener)
and i had to leave instructions on how to shut down news before i left.

when i got home, i called in and news was shut down (newsrunning off).

i'm not sure what kind of news loss we'll have (major for sure) and i don't
know if mail is totally functional.  (the file systems were messed up)

i am really peaved.

[ ok jim, calm down (previous 6 lines of expletives deleted) ]

Education!
Education!
Education!
Education!
Education!
Education!
Education!
Education!

we can put in place all the filters we want, but the only way to resolve this
issue of file transfer by email is Education.

Henry Spencer defined email at a user group meeting as (paraphrase from
(currently fuzzy) memory) "text entered by hand, ie. not machine generated".

file transfer by email would be fine if all of the hubs had infinite disk space
for spooling stuff up to dial-up sites, but we don't.

i might also note that in all 3 cases of abuse, the requested items were more
than likely available locally.  and if not, were of interest to the local
community (ie. someone at UofToronto could have ftp'd it).

please tell your users to post to the local *.general groups to see if
it is local.

....

how much of a net.lobby do we have to do to get pucc.princeton.edu to shut
down BITFTP?

can we at least get them to limit responses to systems that can be verified
as being on BITNET (as i assume the system was intended)?

or maybe, get them to limit responses to "official" internet sites?

grrrrrrrrrr!!!!!!!!!

this really pisses me off.

HELP:

i am looking for the following "tools":

- Cnews spacefor that checks remaining inodes as well as free blocks

- efficient rmail frontend which will "act" on key phrases in the To: and
  From_ headers

- how to mark bad blocks on a 3B2/500 (SysV 3.2.1)

please reply to jim@lsuc.on.ca (as i have tried to set the Reply-To: header)

thanx

-- 
[ Jim Mercer   work: jim@lsuc.on.ca  home: merce@iguana.uucp  +1 519 570-3467 ]
[              "Anarchists Unite!" - seen spray painted on a wall             ]

carlo@electro.com (Carlo Sgro) (05/15/91)

In article <1991May15.042146.29800@iguana.uucp> jim@lsuc.on.ca (Jim Mercer) writes:
>it seems that every 6 weeks or so, some bonehead on one of our ~75 mail
>connections, decides to BITFTP something huge.

My sympathies.  We are a smaller site with a few connections and plenty of
disk space but no modem power (2400 baud max. speed).  We have had so many
problems with people using BITFTP (and other large file transfer) tying up
our lines (and our main feeds' lines) that we have had to drastically 
restrict mail through our site.  Luckily, we have had cooperation from
those connected to us (and those downstream from them).  

>effective now, we will be developing scanners to trash BITFTP and listserve
>type requests flowing via lsuc.

I'm sure that I and many others would be interested in this, but ...

>we can put in place all the filters we want, but the only way to resolve this
>issue of file transfer by email is Education.
> ...
>i might also note that in all 3 cases of abuse, the requested items were more
>than likely available locally.  and if not, were of interest to the local
>community (ie. someone at UofToronto could have ftp'd it).

Damn right!  There are people out there who believe that having a modem and 
a UUCP connection means that they have god-given rights to do whatever they 
want.  There are many, many more that don't believe anything much but just 
fail to think before they act.

We at Electrohome might seem like a large company with money to spend on 
Telebits and disks and the such.  However, there are private systems who
have better setups than we do.  The bean-counters don't know anything about
UUCP connectivity.  We're probably lucky for that.  However, it also means
that a Telebit is something that I've tried to get for almost 3 years.  
We depend on the good grace of the large sites to which we connect.  
We simply don't have the resources and can't risk losing the good grace of
our neighbours by transferring large reams of BITFTP stuff that could be 
more easily obtained by using a bit of resourcefulness.

>please tell your users to post to the local *.general groups to see if
>it is local.

Would it be a desirable thing to set up local groups specifically for this 
sort of thing?  I would think that it would be easier for a neophyte leaf 
admin to find out about kw.software (as an example) than to find out about
BITFTP.

-- 
Carlo Sgro                                Not a card-carrying member of the 
watmath!watcgl!electro!carlo              Laurie Bower Singers Fan Club.
carlo@electro.com
System Administrator, Electrohome, Ltd., Kitchener, ON, (519)744-7111x7210

tower@buitc.bu.edu (Leonard (Len) H. Tower Jr.) (05/16/91)

You might talk to the folks who run the BITFTP gateway, and see if
they could slow down the rate at which they mail a large request.  50k
an hour?  That requires them to have a lot of spooling space, but
would limit the harm done small systems who forward mail themselves.
Brian Reid's mail-based server (in use at a lot of Unix sites) does
something like this on a per-address basis.

You might also see if you can configure your mailer to bounch (or
bit-bucket (if you want to be rude)) messages larger then a certain
size (64k is traditional between UUCP hosts, though I've seen limits
as small as 25k from some of the oversea gateway machines).

I personally think any mail-based server that distributes any large
packages (source, data, et al) is doing a dis-service to the Matrix
(the world wide net as defined by John Quarterman).  It causes sites
who are willing to enlarge the community by passing small quantities of
human generated mail along to stop cooperating due to resource use
much larger then they can handle.  This makes the net a smaller and
less useful community for all of us.

thanx -len

moraes@cs.toronto.edu (Mark Moraes) (05/18/91)

stanley@phoenix.com (John Stanley) writes:
>   No! This is a valuable service to the entire UUCP community. Well, at
>least it is here. 

Ironic.  It was intended for the Bitnet community (who play by different
rules and have size grading on files, er, virtual card decks).

I agree that it would be a valuable service for
uunet/uupsi/your-favourite-internet-uucp-service-provider to make a mail
based archive service available for their directly connected customers.
(I thought uunet already did this) Take that up with them.  (I just hope
they implement it to cope with several hundred people simultaneously
requesting the X.V11R5 distribution :-)

Most complaints about mail based archive servers (MBAS) come from the
people who provide free uucp connections to their neighbours to improve
mail connectivity or because they're nice folk who think a global network
is A Good Thing.  Usually these people two or three hops upstream from the
eventual destination of the MBAS mail.  The difficulty is both disk space
and modem time tied up by large file xfers.  UUCP isn't packet switched,
alas.  Not much flow control either.  Picture all those files from the
MBAS piling up behind a Telebit which is the 100Kbps -> 10Kbps chokepoint!

At present, we keep logs on MBAS traffic and send "please don't route
this mail through us" messages to people who are recipients of a lot of
such traffic.  It seems to be working fairly well, except for the
occasional glitch (the mail Jim was complaining about passed through us
too!) and the human cost in monitoring the logs.

An option we're considering is to modify our mailer to downgrade messages
greater than M Kbytes and remove downgraded messages if they're older
than N hours.  (may as well learn from Bitnet :-) More human cost, but
then, one of utai's postmasters is interested in exploring the frontiers
of mailer science!

	Mark.
--
"Coping with Mail Based Archive Servers" -- coming soon to a thesis near you.

andy@mks.com (Andy Toy) (05/18/91)

In article <1991May15.135732.9749@electro.com> carlo@electro.UUCP (Carlo Sgro) writes:
>Would it be a desirable thing to set up local groups specifically for this 
>sort of thing?  I would think that it would be easier for a neophyte leaf 
>admin to find out about kw.software (as an example) than to find out about
>BITFTP.

There have been occasional postings in ont.archives, can.usrgroup, and
{kw,ont,can}.uucp newsgroups asking for software locally.  It may be
desirable to have local newsgroups with more descriptive and consistent
names.  Otherwise, use the existing local *.uucp and *.archives
newgroups.
-- 
Andy Toy, Department of Computing Services, Extension 31, second floor annex

glenn@gla-aux.uucp (Glenn Austin) (05/24/91)

In article <91May18.002523edt.1028@smoke.cs.toronto.edu>, moraes@cs.toronto.edu (Mark Moraes) writes:
> stanley@phoenix.com (John Stanley) writes:
> At present, we keep logs on MBAS traffic and send "please don't route
> this mail through us" messages to people who are recipients of a lot of
> such traffic.  It seems to be working fairly well, except for the
> occasional glitch (the mail Jim was complaining about passed through us
> too!) and the human cost in monitoring the logs.
> 
> An option we're considering is to modify our mailer to downgrade messages
> greater than M Kbytes and remove downgraded messages if they're older
> than N hours.  (may as well learn from Bitnet :-) More human cost, but
> then, one of utai's postmasters is interested in exploring the frontiers
> of mailer science!

I seem to recall limitations of number of files and/or size as well over
Bitnet.  I really don't care WHEN I get the file, I just would like to GET
the thing!

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