blondin@druxj.UUCP (10/10/84)
> I hope this little vignette will save someone a few bucks. Having > received nothing at all at home concerning Opportunity Calling, I decided > to call the toll-free number (1-800-992-0992) listed in an AT&T newspaper > ad. When I told the operator that I hadn't gotten the catalog describing > the program, she replied, "Fine. I can *register* you immediately, and the > phone calls you make this month [October] will count toward your benefits." > I protested that the original explanations of the program implied that I > was automatically registered, and didn't the program begin back in April? > She told me no and yes. *To get credit for the last six months*, you must > mail your detailed AT&T Communications bills, plus an explanatory note > saying that you want retroactive credit, to this address: > AT&T Opportunity Calling > P.O. Box 367 > Whippany, NJ 07981 > They calculate benefits for an entire quarter before amassing the > credits, and there is a several month delay following a quarter before the > credits are distributed. For October-December (and retroactive credit), > the distribution is in March (although the operator said they are still > working on April-June). > One other note: the operator also told me that the retroactive credit > program will be discontinued soon, so get those cards and letters in the > mail. > Rick Windhausen ...ihnp4!druxm!raw My experience shows this is not the case. After reading this article I called AT&T Oppurtunity Calling. I was informed that I had indeed been automatically signed up to the program and had received credit for calls back to April (the operator even told me how much I had in credit). When I asked why I hadn't received my statement yet, the operator said that they were mailed out near the end of September. However, they went out fourth class mail, the slowest (and cheapest) method. She was very polite, and said if I didn't get a statement in a couple weeks to call back and a duplicate would be mailed out first class. So I don't know what happened in Rick's case, but it certainly doesn't appear that they sent out info that everybody would be automatically signed up and then didn't sign anybody up. Douglas Blondin AT&T Information Systems, Denver ihnp4!druxj!blondin
cb@hlwpc.UUCP (Carl Blesch) (10/10/84)
My case was more like Rick's than Doug's. I called the 800 number, and the attendent asked me for my number, looked something up and said that I was NOT automatically registered, but she would register me. Also, she said I needed to send in copies of my bills for April - June, because they had access to records from July on. Carl Blesch
2141smh@aluxe.UUCP (henning) (10/11/84)
**** **** From the keys of Steve Henning, AT&T Bell Labs, Reading, PA aluxe!2141smh > I called AT&T Oppurtunity Calling. I was informed that I had been > automatically signed up to the program and received credit for calls > back to April. So I don't know what happened in Rick's case, > but it certainly doesn't appear that they sent out info that everybody > would automatically signed up and then didn't sign anybody up. I called Opportunity Calling on Saturday, and talked to a very pleasant gentleman. He said my independent phone company did not keep track of inter-lata and intra-lata calls separately, so I probably would be given credit for all toll calls. However, I have to keep a log of all calls and send this with the receipts in once each three months. He said to submit a log and receipts for the April-June period now.