engle@loral.UUCP (Jack Engle) (11/06/84)
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Hello all fellow C-64 abusers.
Todays topic is HES WARE (Hide Engineering Service).
For the past 6 mounths, since ive been a proud father of a C-64, I have
been buying up all the software that I think will make my computering
life more confortable. I have spent $450 on HES WARE alone. I am not
the greatist at reading software manuals and need assistance from
those who are in the know.
Here is the problem. I am having problems with 3 of there software
packages. Multi- plan, Graphics Basic, Synthasound. Think that it
is probably my error i called HES. They put me on the phone with some
secratery that says he/she (ive called 5 times) will take my problem down
and they will get back to me by mail. And still 2 1/2 mounths later
I have gotten no mail.
I have called and tried to talk to some one with a little more athority
but of cource got the run around and put on hold for many minutes.
I am sure that there are many young C-64 users with questions that if
they read the manual they would get the ansures. But there are some
things that are not 100% clear in the users manual that some questions
may be raised.
Please dont get me wrong HES WARE software is excellent and i will
try to buy more of there product. But with there attidude tward
sevice after the sale keeps up I will not recomend there product
with as much power as i have in the past.
Thanks For Your Attention.
JLE (WASTER)
pugsly@isrnix.UUCP (David Roth) (11/09/84)
I had a question for HES about some
product info that was in an article in
RUN Mag. The product I request info
about was refered to as a HES Sound Box.
It has been several months and I have
still not heard a word. Not even a
a usual junk mail responce.
I was thinking of giving them a call
but it looks like from your exper.
with them it might not help, but I
will give it a try.
Sales Support!?! I am just trying to buy
something.
David Roth
...decvax!pur-ee!isrnix!pugsly
"Anyone heard of a HES Sound Box!!!, reply by mail!"