dave@zinfandel.UUCP (04/26/85)
I purchased an MSD dual drive a couple of months ago and started having
problems from the start with (gulp) overheating. After a couple of hours
of use (at room temperature), some of the files I was working on would
get damaged. It would no longer successfully 'new' diskettes either.
There is a happy ending. I called MSD, they gave me authorization to
return it to the factory. It only took a total of 13 days from the time
I dropped the old one off at the UPS office util I received the new one
(yes, they sent me a new drive)! I only have played with the new drive
for a couple of minutes, but even so it has a 'cleaner' sound to it.
The old one had kind of a scraping sound.
Conclusion: MSD is *very* responsive to problems. They must have shipped
the drive back to me the same day!
- dave -
Dave Funk
Zehntel, Inc.
2625 Shadelands Drive
Walnut Creek, CA 92598
(415) 932-6900 x309
....!ucbvax!zehntel!dave
....!decvax!sytek!zehntel!dave
...."zehntel!dave"@BERKELEY