[net.micro.cbm] Commodore service

dwl10@amdahl.UUCP (Dave Lowrey) (06/10/85)

There have been alot of rumors lately about Commodore turning over
the repair of it's hardware to RCA. Well, it's happened....sort of.
My disk drive went south last weekend, so this morning I called
Commodore's service number to see if they still do the $69 unit
swap. The friendly lady at the other end of my phone stated that
they no longer swap, and that I would have to take it to a
local repair facility. I then inquired about where said service
centers were in my locale. She gave me the names & #s of about a dozen
places, all within an hour's drive from my house. Not all of the
names given were RCA. In fact, most of them were 'independent'
repair shops. She encouraged me to shop around, as not all places
charged the same.

I am glad she said to shop around, as the pirces varied widely. The most
expensive was RCA which wanted a whopping $150.00 to fix ANY logic
problems (as opposed to allignments and power supplies). Heck, for that
price, I could almost get a new drive!
The best price was from a little hole in the wall fix-it shop,
that wants $30 plus the price of the parts, and this includes an
allignment! Sounds too good to be true, so I will check the place
out a little bit before committing my precious drive to their hands.

So, if you need service, call Commodore (800-247-9000) and ask them
for the numbers of ALL of the service centers in your area. Then
shop around.


-- 
-------------------------------------------------------------------
                               Dave Lowrey

"To vacillate or not to vacillate, that is the question....
 ....or is it?"
                                ...!(<sun,cbosgd,ihnp4}!amdahl!dwl10

[ The opinions expressed <may> be those of the author and not necessarily
  those of his most eminent employer. ]