[net.micro.cbm] No wonder they lost $384 MILLION this year

jf4@bonnie.UUCP (John Fournay) (12/19/85)

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Remember when Commodore used to be the friendly computer company?
Well check this out - 
My c-64 developed serial bus problems, so the local RCA tech told
me (for $14) that I had two bad 6526 ICs.  They don't replace
individual ICs, so he wanted to swap the board for $74.  This
doesn't make sense when I can get a new one for $120.

So I tried for five days to call Commodore service (215-436-9200).
Their number is *constantly* busy.  When I got through, they said
they'll send me these chips for $17 each plus shipping.  Is this
a ripoff, or what?  

They've discontinued the venerable C-64, so the price should drop
to <$100.  Potential Amiga buyers beware.  I don't know what
happened to Commode but the people were extremely rude on the phone
... Moral of the story - Another flagship bites the dust.
Thanks big blue!

grr@unirot.UUCP (George Robbins) (12/28/85)

In article <663@bonnie.UUCP> jf4@bonnie.UUCP (John Fournay) writes:
>Remember when Commodore used to be the friendly computer company?

[ lots of justifiable steam about Commodore repair policies... ]

>They've discontinued the venerable C-64, so the price should drop
>to <$100.  Potential Amiga buyers beware.

This simply isn't correct.

The C64 has not been discontinued.

-- 
George Robbins			uucp:	...!ihnp4!tapa!grr
P.O. Box 177				...!caip!unirot!grr
Lincoln U, PA  19352	[Any ideas herein are not responsible for themselves!]

dwl10@amdahl.UUCP (Dave Lowrey) (12/30/85)

> My c-64 developed serial bus problems, so the local RCA tech told
> me (for $14) that I had two bad 6526 ICs.  They don't replace
> individual ICs, so he wanted to swap the board for $74.  This
> doesn't make sense when I can get a new one for $120.
> 
RCA is the MOST EXPENSIVE repair facility! They only do unit swap
(PC boards), not discreat components.

Call around to other "authorised" repair facilities, they should be
cheaper.
-- 
-------------------------------------------------------------------
                               Dave Lowrey

"To vacillate or not to vacillate, that is the question....
 ....or is it?"
                                ...!(<sun,cbosgd,ihnp4}!amdahl!dwl10

[ The opinions expressed <may> be those of the author and not necessarily
  those of his most eminent employer. ]