jss@sjuvax.UUCP (Jonathan Shapiro) (12/04/84)
[Aren't you hungry...?] In the first rendition of this I fear I mispelled Richard Mateosian's name. I think I cancelled it before it got out, but if not, my apologies. This is in part a response to Mr. Mateosian's comments, and in part a justification of the bug list I requested. For a number of months I have been trying to get National to cough up working sample chips. I gather from the conversations on the net that I am in the same boat as a lot of people in netland. Funny, but I was led to believe that samples were ready to ship.... They aren't here yet. I firmly believe that if a product doesn't live up to its claims, it is the obligation of the manufacturer to inform the purchaser of this *AND* to see to it that parts which were provided which are bad are replaced when the bugs are ironed out. This is true regardless of the size of the customer. National has not done this. Now someone might well argue that replacing the amount of bad silicon National has produced in these chips would be prohibitively expensive, and that is probably true. Reprinting the manuals is not so expensive. I find it particularly vexing when a representative of National Semiconductor has the gall to take me to task for covering my small net worth by trying to find out things his company should have told me in the first place. Until I posted the request, I was not even aware that a buglist existed. Given this, it seems that my request hardly went beyond the "normal give and take" that Mr. Mateosian advocates. On the other hand, National also seems to me to be the best crowd around to be in bed with, and Mr. Mateosian and National are of course separate and distinct. His opinions may not represent those of his employer. Perhaps if you have a minute, Mr. Mateosian, you would be kind enough to send me a copy of this buglist, now that the public has informed me of my ignorance. I would like to see if National's buglist is keeping up with the bugs people are known to have found. While you are at it, what about those samples.....? Jonathan S. Shapiro Haverford College Haverford Pa. 19041 (215) 649-3929 ..!sjuvax!jss
srm@nsc.UUCP (Richard Mateosian) (12/08/84)
In article <715@sjuvax.UUCP> jss@sjuvax.UUCP (Jonathan Shapiro) writes: > For a number of months I have been trying to get National to cough >up working sample chips. I'm sorry that this discussion has gotten acrimonious, and it was probably my fault for posting an angry reply to Jonathan's first posting. When he asked the net for information about bugs he hadn't been told about, I jumped wrongly to the conclusion that he had parts and a buglist and was suggesting that we were keeping some bugs to ourselves. From a phone conversation with Jonathan and from his most recent posting, I now understand that he has neither samples nor a bug list, so my remarks were way out of line. Sorry, Jonathan. -- Richard Mateosian {cbosgd,decwrl,fortune,hplabs,ihnp4,seismo}!nsc!srm nsc!srm@decwrl.ARPA