[net.micro.apple] Aftersale support from SDS

todd@islenet.UUCP (05/02/84)

In the fall of 1980 back when Roger Wagner Publishing, Inc. was called
Southwestern Data Systems, they had a little $34.95 word processor called
"The Correspondent" for the Apple II+.  This was back when micro software
came in ziploc bags (tm of someone or other) and little companies appeared
and disappeared overnight.  In any case, while I didn't expect SCRIPT or
nroff for $34.95 (the only two formatters I had ever used up until that
point), there were a few changes and additions that seemed necessary.  I
fired off a short letter to Roger Wagner and promptly forgot about it. 
A few months later I received the brand new DOS 3.3 version of "The
Correspondent" with a letter saying this update was free and their way of
thanking me for my comments and criticisms of the earlier version.  Needless
to say I was quite pleased back then (around the summer of 1981).

Imagine my surprise when I found a package shipped UPS Blue waiting for me
today (5/1/84) from RWPI and found that this box contained the latest
incarnation of that $34.95 program I bought nearly four years ago.  The
letter enclosed said that they had not forgotten my comments on that early
version and that this package was also gratis.

What can I say?  In this day and age when I can barely get firms to send me
updates that I pay for (is Microsoft listening?...I am still waiting for my
MS-DOS C Compiler V.2.0 update!!!!!) it is quite nice to know that some
software companies out there remember their old customers from the ziploc
days.

The least I can do is tell you what the package is all about.  The package
contains
     1. the latest version of "The Correspondent" word processor
        which supports both 40 and 80 column modes on the II+, //e, and //c
        The disk is NOT copy protected and uses  Diversi DOS for enhanced
        disk access.
     2. A couple of nice little utilities to a) get a free sector count, b)
        obtain load address and length of the lasted loaded binary file
     3. "The Analyst" which helps determine the readability of a piece of
        writing
     4. "Tut's Typer" a hi-res game to help to learn to type (very nice, by
         the way).
     5. a paperbound copy of "Strunk & White:  The Elements of Style"

Todd Ogasawara -- University of Hawaii -- Dept. of Psychology
          { dual,vortex,uhpgvax }!islenet!todd