[net.micro.apple] Standing up for products

kenyon@nmtvax.UUCP (03/27/85)

To all [ex-]Software Publishers,

	How many of you ship software packages without disclaimers stating
that you take no responsibility for the software you sell regarding its
fitness for any given purpose and all that bullshit?  I think this is
slightly illegal.  When I buy something, I have a right to get a product
that will fullful the purpose for which it was intended.  (At least in 
California this is true, Just ask Judge Wapner...)  If not, that is 
breach of contract and I am allowed to recieve damages.  You sold me 
something under the impression that it would do what I wanted.

	If just one company took responsibilty on paper for its product and
used that as a selling point for their software, I'm sure that if they
were careful about distribution. (I. E. Selling to informed customers 
using competent staff. (Yes, I realize that there are not too many places
that have competent staff.))  In theory, software publishers should be
able (or just plain, should) warrant their product to at least work, but,
maybe not just the way people want.  If it can be proven in court that
the product is functional, there shouldn't be any problems with lawsuits.

	Maybe the seller's of software to the public ought to be held
responsible for the software they sell?  I don't know.  There must
be a solution.

Disclaiming everything is not a solution, it's running away.


										No Offense Meant,

										Robert Kenyon
										...ucbvax!unmvax!nmtvax!kenyon

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Disclaimer:

	Robert Kenyon hereby disclaims all sense of intelligence from the 
enclosed text.  No responsiblity is taken for the points made nor 
ideas expressed or their suitability for any application.

										So There.
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kenyon@nmtvax.UUCP (03/27/85)

Addendum to "Standing up for products":

Replace the word "without" with the word "with" on line one.

                                        Thank you,

                                        Robert Kenyon
                                        ...ucbvax!unmvax!nmtvax!kenyon