Laws@SRI-AI.ARPA (07/07/84)
From: Ken Laws <Laws@SRI-AI.ARPA> This letter from Jim Horning was published in the Open Channel column of IEEE Computer, July 1984, p. 90. -- Ken Laws The Future of Thinking for Non-Thinkers There are a large number of people who are not prepared to think (since thinking is often complex and unintegrated) but nonetheless need the results of thinking. We can attack their problem in a variety of ways: * providing multiple-choice questionaires; * observing the I/O behavior of real thinkers; * developing natural language conventions that avoid the need for thinking (cliches, etc.); * publishing collections of real thoughts that can be combined to suit the special needs of any occasion (Bartlett's, etc.); * equipping a system with useful thoughts that determine whether any of them are relevant to the current user (the prototype will think about blocks); * developing a fuzzy system that postpones the need for thinking indefinitely; * implementing a specialized system that contains only the thoughts needed by a particular class of users and allows them to personalize thoughts by discarding those they don't need; and * setting up a system that selects the most efficient thought for any occasion. For a further breakthrough in the area, however, we must develop a simple semantic model of thinking that can be directly implemented on existing hardware. It must incorporate the behavior currently exhibited by non-thinkers in the application areas and interact gracefully with non-thinkers. We must not take thinkers as our model! The thoughts produced must not be too sophisticated for naive users. In each application, thoughts must be introduced gradually to minimize disruption and to allow for imprecise thinking. The system should evolve to the point where it handles all the routine thinking. We must cater to maximum independence in thinking--separate thoughts should not affect each other. To plan our next step, we should look back to the last major breakthrough in thinking: Euclidean geometry. Euclid believed that the world was flat; this belief permitted significant simplification in his thinking about the geometry of the world. Unfortunately, many more recent "thinkers" have ignored this lesson and used more complicated, spherical world models ... Jim Horning DEC Systems Research 130 Lytton Ave. Palo Alto, CA 94301