oz@yetti.UUCP (Ozan Yigit) (08/15/85)
I am *really* upset. Between August - November of 1984, I have contacted AT&T International about DItroff, got necessary paperwork together, and sent everything, along with a PO, to AT&T International by the end of November. A week later, I was informed by AT&T that our request was forwarded to AT&T Canada offices. After a couple of months of waiting, we discovered, to our horror, that AT&T Canada did not know anything about our request, paperwork, PO etc. We have tried to get the AT&T salesman to look after this matter, and at one point, he stopped returning our calls. Now, we are in the middle of August, and only a week ago, we receive the necessary contracts to sign, along with a *bill* charging us for 500 odd dollars for DItroff. I cannot even imagine what has happened to our original request and PO. Of course, the salesman choose to take his 2 weeks of holidays right at this time, and nobody else knows anything about this matter. They do not even know what a PO (Purchase Order) is. I *still* do not have the DItroff, nor any inclination as to when I may get it. Perhaps it will take another three months to get the tape from U.S.A, not to mention problems across the border. I will not even mention numerous other requests from AT&T that took 6-8 months to process. It is this very company that claims to have a fair share of the computer hardware/software market, and tries to sell software with ridiculous (rather comical) prices. I found it very hard to believe that AT&T is serious about business, and knows anything more than selling telephones. Incompetence, coupled with a great deal of arrogance, and lack of know-how, sums up AT&T in computer business. They'd rather sue anybody who use UN*X without a trademark notice than get their act together. I shudder to think that UN*X standard will be in the control of this company. (What was the standard last week ?? Did AT&T come up with sVr3 as *the* new standard ??) Oz -- Usenet: [decvax|allegra|linus|ihnp4]!utzoo!yetti!oz Bitnet: oz@[yuleo|yuyetti] You see things; and you say "WHY?" But I dream things that never were; and say "WHY NOT?" G. Bernard Shaw (Back to Methuselah)