terrell@OHIO-STATE.CSNET (Eric Terrell) (01/14/86)
I have been trying to get some information from ATARI regarding some
warranty service that they did for me (I am still waiting to get the
&(*)(*&@#$ computer and monitor back via UPS.
I tried in vain for two days to get through over the telephone using
these two numbers:
1 - (408) 745-2000
745-4851
Both numbers were constantly busy, and after calling about 20 times
at 15 minute intervals I quit in disgust and mailed them a letter.
If I am ever have to call them again (God Forbid!) could any of you
suggest some other numbers to call that one would have a nonzero
probability of getting through on?
Eric Terrell
CSNET address terrell@ohio-stateinfo-atari@ucbvax.UUCP (01/16/86)
The materials packaged with my recently-purchased Atari included the following phone number: (800) 538-8543. I hope it is less overloaded than the ones you mentioned; I haven't tried calling it. -John Sangster jhs at mitre-bedford.arpa
info-atari@ucbvax.UUCP (01/18/86)
This message is empty.
info-atari@ucbvax.UUCP (01/20/86)
I called ATARI within the last several weeks on the 745-2000 number and had no trouble getting in. What I did though was call it at 7:30 A.M. Denver time which was 6:30 A.M. California time. But someone did answer and my request was handled correctly.