Ciccarelli.pa@PARC-MAXC.ARPA (12/21/83)
I bought a Tandon TM-100-2 (DSDD 5.25" full-height) drive this summer from Great Salt Lake. They misunderstood my order (I specified Tandon only) and sent me a compatible REMEX drive instead. I called up and straightened things out and several weeks later my new Tandon drive arrived; I then returned the REMEX via UPS with a cover letter mentioning the situation and both part numbers. This closed the matter. [The Tandon was brand new (as it should be); I've had no problems whatsoever with it]. I would buy from them again; delivery time is the only matter in question as they performed in good faith otherwise (especially shipping the Tandon drive without requiring that I return the REMEX first). The deal in Byte sounds good (I do have a SS/DD drive I'd like to replace...) but count on several weeks delivery time. /John