lmb@mhuxm.UUCP (breda) (05/01/84)
As of this writing, my technician and I have exceeded ten calls in one week to Tecmar "customer service", just trying to get a trace put on equipment they shipped to us via UPS ten days ago. UPS assures us that they can trace a shipment within four days, but the Tecmar customer service rep. doesn't agree with our info. The equipment is a replacement for a Labmaster unit. We are not happy with the service.