bright@dataio.UUCP (Walter Bright) (05/29/85)
I am posting this account of my experiences in order to save someone a lot of trouble (by not dealing with this company). Two months ago, I ordered a 33 meg disk drive for my PC from PC's Limited, a mail order house in Austin, Texas. The drive arrived a week later. The problems with the drive were: 1) It was dead on arrival. 2) The documentation was terrible. 3) There were programs on the supplied floppy with no explanation of what they were for. I called up PC's Limited, got an RMA #, and returned the junk by registered mail. 1 week later I got another one. This one was also dead on arrival (I carefully followed their lack of instructions in installing it, having to do a lot of guessing). I called up PC's Limited again (they won't talk to you on their toll-free number, you must call their toll number), got another RMA # and send that junk back too. That was some weeks ago. I have not heard from them since. They do not return my phone calls. The clincher was that I was charged for BOTH disk drives! I am now out nearly $3000 and have nothing to show for it. I am currently pursuing other avenues to try and get my money back.