[net.micro.pc] PC Paintbrush & IBM Color Jet Printer

barry@adelie.UUCP (Barry A. Burke) (11/14/85)

Has  anyone out there gotten PC Paintbrush (as distributed by Microsoft)
to print properly on  the  IBM  Color  JetPrinter?   The  Jetprinter  is
curiously  missing  from the menu of supported printers in the software,
although it IS listed in the manual  as  being  supported.   I've  tried
every  other Jetprinter that uses the same (Canon?) engine, to no avail.
I even resorted to calling Microsoft, who (flame  on)  IN  THEIR  NORMAL
MODE  OF CUSTOMER SUPPORT (flame off) tald me that the documentation was
wrong- the software was right, and that they  had  no  idea  if/when  PC
Paintbrush  would  support  such  a "rogue" printer ("we support all the
STANDARD printers...").

I'd appreciate any  help  anyone  could  give....(via  mail  instead  of
followups would me most appreciated).

(flame on)
	I wonder what the "stick factor(*)" for Microsoft Support is?

    (*) Stick Factor:  The number of times you'd have to poke yourself
	in the eye in order to have as much fun as...
(flame off)

-- 
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