[net.audio] Letter from Douglas Sax to Audio Industry

burris@ihopa.UUCP (David Burris) (01/08/84)

Here's something for your reading enjoyment, an open letter to the audio
manufacturers from Doug Sax.

RE: COMPACT DISKS

Copied from the October 1983 issue of "Mix" magazine.

*********

	There are many things that I should be doing for my company instead
of writing this letter, and there are at least twenty valid reasons why I
shouldn't open up this can of worms, but ultimately there is one deciding
factor - it must be done.

	A few months ago, during a magazine interview, I was asked if I
considered the Compact Disc a threat to Sheffield Lab. "Only to my integrity,"
I replied, explaining that Sheffield ran digital master tapes on their
recordings, but that I have reservations about their sound qualities.

	The above answer is glib and true as far as it goes, but I frankly
hadn't expected a storage medium that I feel to be far below established
high fidelity standards to garner such outlandish praise from the big three
magzines: Stereo Review, High Fidelity and Audio. Some of what I've read is
astounding. Possibly I shouldn't have expected anything more from publications
that have established a reputation for being non-critical, but the amount of
misinformation being written could fill a magazine - and does. Any
privately-held opinions concerning these magazines don't count. What does
count is the fact that they have over 2 million readers and these readers are
your customers.

	I invite you to read the last three issues of these magazines, and if
you still have retained your lunch, ask yourself honestly: would you buy a
new phonograph cartridge at this time? Would you buy a preamp boasting a
superior RIAA section? How about a new CD player? I have two myself; well, I
borrowed two...but I bought the disks. If you like the CD system you needn't
read further - unless perhaps you like it but don't manufacture it.

	Glad you're still with me. A quick evaluation: clearly the CD does
not match the abilities of a digital master tape. A handful of chips are not
doing their job as well as $20,000 worth of professional electronics. There
appears to be a constant series of aberrations that you don't hear from a
professional digital master. Reviewers percieve these as engineering faults
that have been covered up by the shortcomings of analog recording. Even
though I feel a digital master is musically disasterous, I respect its ability
to store energy. It will sound just as bad in one year as it did the day it
was made. An LP cut from a digital master tape will either sound inferior
to, or essentially the same as, or in some cases, definately better than the
CD version. The differences will lie in how well the LP was mastered and
processed, and how well the CD master tape was made. On the other hand, if
the CD master was made from a good analog tape, then the LP can blow the CD
out of the water.

	Surprised? That's my opinion, speaking for The Mastering Lab, and
the opinion of Bernie Grungman of A & M Records. Between us we have over 35
years of independent disk cutting experience. It is also the opinion of top
recording engineers when they compared the $7.98 production pressing to the
$17.00 CD. The controversy amoung professionals concerning digital recording
wouldn't exist if the digital recorder even approached its claim of accuracy
but, as it stands now, many engineers not only prefer analog recording to
digital but actually feel that the aberrations of digital make it unusable.
Do you think that your customers would be interested in these facts or are
they and you better served by the one-sided view expressed by the "big three"?

	I'm not going to waste your time reciting the litany of high fidelity
rules that are being broken by the Compact Disk. Suffice it to say that the CD
will not fool the ear forever and that its maximum potential is far below that
which analog has achieved; it is a finite, low resolution, synthesized model
of its input. The only thing infinite about the CD is the bullshit.

	Something doesn't feel right about how all this is developing. The
push from the manufacturers of CD systems is unprecedented in my memory.
Sony is spending a fortune transporting buyers, representatives and writers
to Japan and back. The media cannot be immune to the onslaught of players,
PR men and advertising. Readers have been exhorted to buy the CD system
months before its availability but I read no words concerning the forthright
statement from Denon that the CD system has some flaws. I see nothing about
the dramatic slowdown of sales for the CD in Japan where there is a surplus
of hardware and software and no advice to the buyer to wait a bit - that
some of these models are first generation, their replacements are forthcoming
and you might be buying last week's brocolli. Where is the reasoned
overview that has historically proven that introducing a new storage medium
is often prone to failure? How attractive will the CD be when Pioneer and
Matsushita reach production of their new compact digital cassette recorders
that not only offer pre-recorded product with economy and digital silence but
also will be able to record? Is this forseeable competition the underlying
reason for such speed?

	Sheffield Lab has been accused of having a vested interest in the
phonograph record. You're damn right we do. We have an even bigger vested
interest in the truth and our lifelong commitment to music. Many of you
are in this industry for the same reason. All manufacturers have a vested
interest in their products and the magazines have a vested interest in their
advertisers, in preserving the credibility of their writers and, one would
hope, in the objectivity of their reporting. Certainly the manufacturers of
the CD have an enormous vested interest - a fact not unnoticed in the Wall
Street Journal.

	A strong motivating force to this large push is the widespread
feeling that the CD is the needed new tool to spur on our flagging industry -
to bring new customers into our retail stores and to increase business. There
is merit to this argument but there is greater need for the high fidelity
industry to maintain faith with its customers by accurately reflecting the
pros and cons of a new technology so that when the consumer does but the
device of his choice he will find its performance will agree, both initially
and with time, with his expectations.

	And what are his expectations? Phillips' slogan is "Perfect Sound,
Forever." I defy you to make a more grandiose statement. What is the
integrity of a company that resorts to such hype? Is this ultimately good
for the credibility of our industry? And if it is good for business, is it
good for YOUR business? Will your carefully conceived amplifier really
sound better than some mass produced version on a CD player? Will your high
resolution, precise imaging loudspeaker please you from a CD source and
justify the years of work and research invested? If you make something related
to the playback of phonograph record, well...there are no words.

	The CD will initially be good for retail business. But whose retail
business? Many are being introduced in department stores and, since they
all sound the same (thank you, reviewers), expect to see them discounted at
the high volume, boxes-to-the-ceiling merchandisers. High fidelity stores
that offer service and good listening environments, and that have
traditionally presented your products to the public, will be eaten alive.

	This letter is being sent to the presidents of companies that have
established a reputation for producing the finest audio components in the
world. Realistically, the the CD system is in its infancy with only a
few thousand devices available in the United States in contrast to over
100 million devices for disk playback and over 60 million cassette
recorders. The CD will appeal to the man who has to have the newest of
everything and less so to the audiophile who is already sceptical of
the merits of digital recording. As the price drops, it is supposed to
appeal to everyone. Eventually the unsatisfying reality of CD will be
perceived by the user of high fidelity equipment, but htis will be a long
process. I don't believe you can afford to let exaggerated claims saturate
the media with no counter view being expressed.

	The British press is known to be of critical nature, with a history
of comparing the sonic merits of similar components. In their magazines
you will find critical evaluation that shows real disappointment with the
CD as compared to the LP, even when the master tape was digital. Most
importantly, a dialogue has been initiated and data has been presented that
has caused them to question much about the present day digital technology.

	As president of your company you are interviewable, quotable and
command great respect and credibility. Although your company possesses a
wealth of technical talent and equipment that could certainly pinpoint the
poor performance areas of the CD, it might be ultimately more meaningful
to merely state that you find the CD to have poor sonic characteristics.
The ear has always been the final judge in audio. Many of your companies
have spent substantial dollars in the audio magazines, and you would be
welcomed with open arms should you desire to present opinion divergent
with those being printed.

	For me, personally, all digital attempts thus far have been a failure.
I simply cannot enjoy music that has been digitally processed, and the
enjoyment of music in the home is the sole reason we have a high fidelity
industry. I support analog recording because it works. It is a time-proven
process that contains musical information which is accessable to all and
which has a resolution that allows the listener to continually discover
hidden nuances as he improves the abilities of his home playback system.

	The silence on the CD is not golden. A high musical price is being
paid for that one virtue, but not as high a price as you might pay by your
silence. It's been said that, "A journey of thousand miles starts with a
single step." I've taken mine.

	Sincerely,
	Douglas Sax
	President
	Sheffield Lab Inc.

*****


-- 
	Dave Burris
	..!ihnp4!ihopa!burris
	AT&T Bell Labs, Naperville, Il.