lopresti@tilt.FUN (Dan Lopresti) (03/26/85)
In late October I bought a Technics CD player, model Sl-P8. It worked perfectly for about two months, then started refusing to play discs it previously played perfectly. It also became very susceptible to external shocks--even touching the controls lightly caused it to skip. Of course, no one around here repairs CD players, so I had to ship it to the Technics factory service center in Secaucus. That was almost three months ago, and I still don't have it back. So, what I want to know is: 1) Has anyone had a similar problem with this player (ie. is it a real dog)? 2) Is three months a reasonable time for them to repair this thing? 3) Should I just sue them to get my money back and chalk this one up to experience? Daniel Lopresti Princeton
brown@nic_vax.UUCP (03/28/85)
> > In late October I bought a Technics CD player, model Sl-P8. It > worked perfectly for about two months, then started refusing to play I bought mine in November. > 1) Has anyone had a similar problem with this player (ie. is > it a real dog)? I'm sorry to say that mine has worked perfectly! I even spin records, part time, and have taken it on 3 jobs since getting it. NOT ONE PROBLEM. > 2) Is three months a reasonable time for them to repair this > thing? Three months doesn't seem to good, but I have heard of longer periods. Did you call them on the phone to find out what is happening? > 3) Should I just sue them to get my money back and chalk this > one up to experience? Call them first, like I mentioned above. Sueing probably won't do any good if you didn't try to work it out first. For legal reasons, phone calls don't count, unless you record them and have them giving permission, on the phone, recorded on tape, that the recording is ok. Mr. Video
ron@brl-tgr.ARPA (Ron Natalie <ron>) (03/30/85)
> 2) Is three months a reasonable time for them to repair this > thing? > Something is wrong. I have sent a lot of stuff to Technics over the year for various types of service (I was an engineer in a college radio station and DJ's break things). You should contact them and find out what's going on. -Ron
karn@petrus.UUCP (04/01/85)
My SL-P7, about 9 months old, will skip if I pick it up and shake it. When I first bought it it wouldn't skip no matter how hard I shook it, so I suspect that the servo adjustments drift with time. Since it plays just fine in normal use this is just a curiosity, but if I do encounter a problem later I'll probably just follow the service manual instructions and readjust the servos. This points out something I said a while ago. Forget about the electronics in the CD players, they're practically identical. It's the mechanical stuff that's always the weakest link. Phil
rfg@hound.UUCP (R.GRANTGES) (04/02/85)
[] THis is a fantastic Day!!! First I tead about "half speed mastered, direct to disc, Super Fi Recordings. Then A guy with a calibrated shake that doesn't "drift" over a period of months. Sony/Phillips should junk their mechanisms and clone you. :-) :-) :-) -- "It's the thought, if any, that counts!" Dick Grantges hound!rfg
waynez@houxh.UUCP (W.ZAKARAS) (04/03/85)
Hello again Since my first article on the BAD SL P8 (yes I started it) the repair shop in Red Bank NJ called me . He said the worm gear in the tracking section of the laser was bad. He ordered the part, said 10 days , (5 more left) He also said $60.00 for opening and realignment after service plus parts (the worm gear) I asked why the gear went bad He said he didn't know why. I'll get back to the net once I get it back in my hands. WayneZ...
rfg@hound.UUCP (R.GRANTGES) (04/04/85)
[] I hope you're not dealing with Monmouth Stereo! If so abandon all hope of a repair. Abandon all hope of retaining at least $60. Expect when you com[plain that they kept it for months and didn't fix the problem that they will look at you contemptuously and say, "You should buy a new unit." or "You shouldn't have bought such a cheap machine in the first place." If, on th eother hand it's <not> Monmouth Stereo, let us know if they fixed it, whoever they are. The Red Bank area needs a good repair facility. We don't need the notorious Monmouth Stereo. THe above dialog is word for word from my own experience and has been checked out against the experience of several others - in fact, anyone I know who ever dealt with their service organization. Their retail operation is ok if you don't mind paying more than you have to - which is ok because they do keep some stuff around for demos. -- "It's the thought, if any, that counts!" Dick Grantges hound!rfg
waynez@houxh.UUCP (W.ZAKARAS) (04/04/85)
Latest Edition: The repair shop in Red Bank (Panasight & Sound on Broad Street) called me today, They now quoted the parts (worm gear) as backordered and won't come in from Japan until the END of MAY!!!!!!! (UGH CHOKE SPIT) They said that they would try to get the parts from a scraped unit if one became available. Until that time comes I'm screwed. I'll post the results in the end of May WayneZ...
kek@mgweed.UUCP (Kit Kimes) (04/15/85)
A friend of mine who works at Pacific Stereo, Audio and More told me that they have had nearly a 100% return of Technics CD players. He no longer recommends them. He feels the best low cost player on the market now is the new Sony (304?). It sounds great and it will play one of their demo CD's that no other player will play because of scratches and a slight warp. Kit Kimes AT&T Consumer Products Montgomery Works Montgomery, Il. 60538-0305 ..!ihnp4!mgweed!kek
sjc@angband.UUCP (Steve Correll) (04/18/85)
> A friend of mine who works at Pacific Stereo, Audio and More told me > that they have had nearly a 100% return of Technics CD players. He > no longer recommends them. My Technics SL-P7 has worked for over a year, and has played flawed discs which stymie Toshibas, Yamahas, and Sonys. I doubt we have a large enough sample size here to generalize, and I am skeptical of stereo stores because the one on the north side of the street will slander brand X to sell you brand Y, while the one on the south side will slander Y to sell you X. I suggested by mail to the original poster that he demand in writing (with copies to the appropriate authorities) a new unit. As I recall, the product failed within two months of purchase and had been in the shop for more than two months thereafter. I suspect that the dealer and manufacturer will be cooperative once they see that copies of the complaint are going to the state consumer affairs board, the "action line" column of the local newspaper, the Better Business Bureau, and the major stereo magazines. At any rate, this seems a more promising approach than complaining to the net. -- --Steve Correll sjc@s1-b.ARPA, ...!decvax!decwrl!mordor!sjc, or ...!ucbvax!dual!mordor!sjc