[net.audio] good mail order experience

kek@mgweed.UUCP (Kit Kimes) (07/17/85)

Since several people have complained about mail order service and
others have asked about good experiences, I thought I would share
my latest good experience with the net.  On Friday, I ordered an
Onkyo TX-37B receiver from Illinois Audio.  I got a confirming letter
on Monday and the package arrived UPS on Tuesday.  It was carefully
packed in a double carton.  As a bonus, they had the best price by
far of any place I called for a quote.  I paid $210 plus shipping and
tax (I live in Illinois).  The second best quote was $251 from Hi-Fi
International.  I got a little upset at Hi-fi though, because, after
giving me a quote, he said "Of course, our quote means nothing unless
you are ready to buy because we are willing to match any competitors
price."  Needless to say, I didn't call back to test him out.

As for the receiver, I liked the TX-36 (last years model) a lot but
decided to hold off a month after seeing the TX-37 at this years
Consumers Electronic Show.  It has a couple of additional features
and has 5 more watts per channel.  I'm glad I waited, because the
'stereo image expander' really sounds nice when you are sitting in or
near the 'sweet spot'.

Anyone interested in buying from or getting quotes from Illinois Audio,
their toll free number is (800)-621-8042, their normal phone number is
(312)-664-0020.  I don't know if the toll free number is for orders only
or if you can use it for quotes too.  I used the local phone number since
I am in the 312 area code.

I don't know why their price on the Onkyo was so low, since their quote
on the Sony D-5 was $229, pretty much on a par with most other quotes I
got.  

I hope this helps others who are looking for a good mail order firm.
 
					Kit Kimes
					AT&T Information Systems
					Montgomery Works
					Montgomery, Il. 60538-0305
					..!ihnp4!mgweed!kek

johnston@uiucdcsb.Uiuc.ARPA (07/18/85)

Here's another vote for Illinois Audio.  I bought a turntable and
cartridge from them and they arrived very quickly and in perfect
condition.  I've never had any problems with IA, whatsoever.  This
kind of operation ought to be encouraged.

- Gary Johnston

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