Human-Nets-Request%rutgers@brl-bmd.UUCP (Human-Nets-Request@rutgers) (11/16/83)
HUMAN-NETS Digest Wednesday, 16 Nov 1983 Volume 6 : Issue 73 Today's Topics: Comment - A plea for courtesy, Computers annd the Law - Why break into machines?, Computers and People - 'Improved' Error Messages & Junk Mail ---------------------------------------------------------------------- Date: Fri 11 Nov 83 06:28:38-PST From: Mabry Tyson <Tyson@SRI-AI.ARPA> Subject: A plea for courtesy There have been two recent events that have pointed out to me the (probably unintentional) callousness of some people. In both occasions readers of a message posted on a bulletin board/mailing list flamed to the author of the message about the message's appropriateness. In one case, the author wasn't responsible for the public posting of the message. In the other, the author was fairly new and didn't know the question he asked was like others than had been posted and had been decided to be inappropriate for the bboard. Especially in the first case the responses were much too intense for the action. I suggest that if you object to someone's posting a message to some digest or bboard that you read, ask yourself if there might be someone out there who might be interested in it. If you're sure not, be courteous and not curt in your response. The author may not know everything you know. And remember, you are reading the messages of your own free will. If you don't like what is posted, don't read it. I submit that much of the vitality of bboards/mailing lists is due to a fairly unrestrained usage. If senders of messages are blasted often enough, very few people will continue sending. (I wonder how many people write letters to the newspaper.) ------------------------------ Date: Sun, 13 Nov 83 12:05 EST From: Henry Dreifus <Dreifus.UPenn@Rand-Relay> Subject: Why are hackers spending all this time breaking into Subject: machines? It used to be (in the old days), that when a determined hacker indeed gained entry into a system, found bugs, stole funds or re-routed equipment he was instantly hired. Its not true anymore. There is a "myth" that if someone is good enough to gain access, they're good enough to be hired. Unless they were really good, in which case they would "retire". Assumption I: All hackers read these computer crime glamour stories. It used to be (in the old days), that a new an innovative computer simulation or game (cite: Empire - which tied up one Unix system for 2.5 months, Adventure - when I first converted it over to PR1ME - our entire programming staff did not produce a line of code for over a month - save one "old programmer" - not myself, and numerous other examples) could more than fill up a "hacker's time". Either the games were too "trendY", or people have just learned that once you've played one, you've played them all, and there ain't anything new in game technology -- so play with the O/S....oh what fun. Assumption II: Games aren't what they've used to be. Mice, traps and cheese. It seems that the creative mind stops functioning after a certain age (We just get tooooooo old, and become the establishment by default). Many hackers consider themselves to be better mice. This is true. As an educated society as a whole, we're better in tune with the notion of computers and what & how they can do things. When I went to school (college that is) Computer Science was still trying to figure out what to teach. In a sense all departments will "try" to hit the same moving target known as computer science -- but it's getting better now. Especially if you can now assume that 99.9999% of all entrants into a Computer Science programme have some computer background, probably from high school. So what does this mean? Simply put, there are smarter mice out there, and they will continue to get smarter as we educate them more. A home computer in "every" home, Logo in kindergarten (I repeated kindergarten; no Logo though) and other changes will profoundly effect tomorrow's "mice". Assumption III: Hackers today are smarter and better equiped than yesterday. Hackers tomorrow ... I remember the days when "hackers" were basically nice guys, honest and trustworthy. Generally a "hacker" tended to be someone more creative and more intelligent than the general programmer. Almost all of those one time "hackers" have (a) gained respect in some way and are now integrated into the establishment, or (b) faded away. No more 4AM 10-way links. Assumption IV: A hacker's definition has changed. Simple fun is considered a trivial challenge, today's hacker needs something really tough. Today society has a lot more liesure time than ever before. Tommorrow will be even worse. Just think, year around football!!@!!#@@! All this "creative" energy in today's hacker needs to be directed somewhere: yep, you guessed it - at *your* system. These are young people looking for things to pass the time. It isn't bad to be creative -- its that they're just running out of things to do on this planet. Once you get calculus in the third grade (fourth if you're really slow) its all over in terms of your educational future. The creatives used to do mischief in the neighborhood -- I'm sure at least everyone reading this can remember a 'deed' when they last did one -- but not anymore. The "neighborhood" is now connected by a telephone, and the mischief is {TELENET} or {TYMNET} or even (dare I say) {ARPAnet} just for starters. Assumption V: Today's society is too easy - real creative challenges are in craking computer systems, and keeping systems programmers from getting good night sleeps. (Do you know our system programmer now carries a beeper??? Outrageous!) Where does it stop? Simple: Changing the laws and jailing children will do something. Its not exactly a violent crime, but its a start. But then courts will be after too many people. Imagine being prosecuted for dialing a wrong number and accidently connecting your terminal to it (I can see in my crystall plasma display days when the traffic court will be ticketing violators of the phone-ways - said in a deep booming voice). No this isn't the answer. Society must add some more creative challenges (none come to mind off hand) to divert this energy. Imagine some of these people part timing it for NASA or some other agency. You write your best code when you are really young. You get dumber as you get older. Two things go when you get older .... your memory .... and I forget the other thing just now. Companies should go right to high school and recruit talent right there. Pay for the grubby little kid's education too. If it works for basketball - it'll work for the computer industry. Respect these kids, and give them reasonable responsibilities - and they will probably do you proud. Assumption VI: There probably is a constructive solution out there to solve this problem -- I just don't know what it is just yet. Henry Dreifus Dreifus.Upenn@CSNET (I think through Rand or someother gateway. This too keeps changing) ------------------------------ Date: 13 Nov 1983 09:29:33-PST From: smith.umn-cs@Rand-Relay Subject: 'Improved' Error Messages I'm not a bit surprised that the users reacted favorably to the 'sarcastic' error messages. I'll bet the original error messages, even if they were supposedly 'user friendly', were less personal than the new ones. But there's even a more obvious reason why the users liked the new messages: the Hawthorne Effect. Back in the olden days when people were trying to do quantitative analysis of 'worker performance' as affected by environment, the folks at Western Electric's Hawthorne Works ran some experiments on the effects of lighting on productivity. The result: turn the lights up, productivity improves; turn the lights down, productivity STILL improves. Like any sociological process, you can interpret this in many ways. One popular interpretation: if you act as if you care, your workers start caring, too. I'm sure that the big topic of discussion in the Hawthorne lunchroom was the lighting level, whether high or low. Rick. ------------------------------ Date: Friday, 11 November 1983, 12:05-PST From: cwr at SCRC-Tenex Subject: Junk Mail Date: 31 Oct 1983 10:21:45 EST (Monday) From: Andy Adler <andya@BBN-UNIX> Actually, it is to our advantage that junk mail comes with ridiculous claims on the outside ("You may have wone the trip of your dreams"). Such envelope decoration immediately marks the item as junk mail and can be trashed immediately. Andy Adler Yes, but there is a new trick which is real annoying. I get lots of junk mail these days (often requests for contirbutions to this or that lobbying group) with nothing on the outside of the envelope besides my address. No doubt the idea is that you have to at least open it to see what it is -- which increases the chance that you will read it, which increases the chance that you will respond to it ... The worst part is that it seems to work! I have a hard time throwing away an envelope without knowing what it is, I worry that it just possibly could be something important. -c ------------------------------ End of HUMAN-NETS Digest ************************