kendall@wjh12.UUCP (Sam Kendall) (12/13/83)
I called the Washington Hilton reservations number with intent to make
the following transaction:
(1) Change my double room reservation to a single.
(2) Reserve another single, for the guy who used to be in my
double.
Step (1) went successfully. Step (2), however, was a washout; no more
singles. Then my request to undo step (1), that is, to get my double back,
met with similar resistance! "But I just had it less than two minutes ago,"
I fruitlessly complained. Eventually, after I asked to speak to the
manager, and so on, I was sold back the same goods for ten dollars per night
more. Astonishing!
I advise care for those who change their room reservations.
Sam Kendall {allegra,ihnp4}!wjh12!kendall
Delft Consulting Corp. decvax!genrad!wjh12!kendall