[net.cycle] how are they putting BMW's together anyhow ?

jge@unc.UUCP (John Eyles) (02/19/86)

I posted news a while back complaining about a sticking clutch
on my new R65. The clutch just didn't seem to let go when I
grabbed the lever, making shifting impossible; it was necessary to goose
the throttle to make the clutch break loose before shifting. An identical
symptom in my R75/5 turned out to be due to a wet clutch disk from a leaking
transmission input shaft seal (you'd think that would make it slip).

Well, the local joke of a BMW dealer gave no satisfaction. They adjusted
the shifter linkage an inserted sythetic oil (the synthetic oil does make
the shifting a LOT smoother, provided the clutch is disengaged).

So I pulled the transmission myself, and guess what ...
the clutch splines were bone dry. Everything around the clutch and flywheel
was dry and a little rusty. Inspection of the date of manufacture revealed
that I was disassembling the beast approximately 2 years and 2 months after
it was assembled. I feel quite confident that the clutch splines were NEVER
greased in the first place. I have taken apart very old vehicles and the clutch
splines always are at least a little oily.

So, I heard that the things weren't being put together by real live Germans
anymore, and maybe this is an indication :-)

Is there anything I can do to get some retribution for this outrage ?
Can anyone describe the most EFFECTIVE procedure for complaining about
this to BMW ?

Thanks in advance for any help.

mazlack@ernie.berkeley.edu.BERKELEY.EDU (Lawrence J. &) (02/24/86)

>the clutch splines were bone dry. Everything around the clutch and flywheel
>was dry and a little rusty. Inspection of the date of manufacture revealed
>that I was disassembling the beast approximately 2 years and 2 months after
>it was assembled. I feel quite confident that the clutch splines were NEVER
>greased in the first place. I have taken apart very old vehicles and the clutch
>splines always are at least a little oily.
>
>So, I heard that the things weren't being put together by real live Germans
>anymore, and maybe this is an indication :-)

I had the same problem in the fall of 1982 after having ridden 3 months
on my new BMW100CS.  It was fixed under warrantee by my capable dealer
(The BMW Store, Cincinnati).

The mechanic told me that it was a common failing.

I have owned 4 BMWs.  The last two were poorly put togeather and badly
finished.  I picked up all of them at the factory in Munich - they 
didn't give a damn. So, I had to do the normal yelling to get bubbles out
of the paint, non-corroded parts put on, etc.  Just like dealing with your
friendly Chevy dealer.  Of course, maybe they don't care because they
are really built by Turks in Berlin (True!!).

I am not sure that I would buy another. They used to be robust, well put
togeather machines. They have become technically complex, fragile, ill
manufactured, overly expensive machines.  (Well, they always were expensive.
But, they were tough and well made - truely the Rolls Royce of motorcycles.
Now, I would call them the "Renaults of motorcycles")
  ...Larry Mazlack  
     mazlack@ernie.edu